Cassowary Coast Employment provides employment and on the job training services to job seekers with a disability.

Disability Employment Network
Cassowary Coast Employment (CCE) is one of a network of specialist employment services across Australia that helps job seekers with a disability to find and maintain employment. CCE provides both the Capped and Uncapped DEN programs, with services that are individually tailored to meet the employment needs of its jobseekers to enable the effective delivery of these services:

• assistance with pre-employment preparation and training, including work experience placements
• job search support including resume completion, job application, interview skills training and help looking for suitable jobs
• support when placed in employment including on the job training and support for co-workers and employers, and resolving problems at work
• on-going support in a job when and as needed
• vocational training and other types of assistance and
• provide access to employer incentives such as wage subsidies and workplace modification.

As a disability employment network, CCE works with jobseekers whose disability is permanent or likely to be permanent and where it largely affects the individual’s capacity to communicate, learn or move around. To receive help from CCE, a jobseeker must need assistance for more than six months after being placed in a job or need ongoing support to keep a job. CCE can also help people with a disability in ‘job in jeopardy’ situations. Employees who are likely to lose their job as a result of their disability may be able to receive immediate help or support from CCE to keep their job.

How to access CCE’s DEN
There are two ways to access Cassowary Coast Employment’s DEN programs – through a referral from Centrelink or by contacting the CCE office directly.

If you are looking for work and have contacted Centrelink, Centrelink may arrange an assessment of your work capacity by a Job Capacity Assessor (JCA) to determine the most appropriate employment service, and then make a referral to that service.

If you contact CCE first, CCE may refer you to a JCA or to Centrelink to work out the right services for you. If CCE is the best service for you, the JCA will connect you to CCE.

More information about Job Capacity Assessment can be obtained from the Department of Human Services website: www.dhs.gov.au

Guarantee of Service
Cassowary Coast Employment ensures that it is providing a standard of service that is expected of a disability employment service and that it observes the highest standards of professional practice in its service delivery.

CCE is assessed by trained auditors as meeting the requirements of Disability Employment Services Quality Assurance Standards and proudly displays a current DESQA certificate in its front office.

It treats its consumers as valued individuals and provided with opportunities to contribute to decisions that help them get and keep a job. Consumers’ privacy is respected and any consumer information treated as confidential. Where information is shared, this will be in accordance with the law and CCE policy.

Personal Support Program (PSP)
Cassowary Coast Employment is one of two specialist organisations that deliver Personal Support Program in Innisfail, Tully, Babinda. CCE also delivers PSP services to Yarrabah.

PSP assists people to tackle difficult personal problems that are barriers to participating in social, personal or work activities. It is a bridge between short-term crisis and employment programs like the disability employment network and the job network.

Our PSP support staff are mature, experienced and local people who have extensive experience working with the issues and barriers that prevent people from getting work and getting on with their lives.

How to access CCE’s PSP
Your local Centrelink or employment service providers like Disability Employment Network or Job Network, can arrange a Job Capacity Assessment to determine if you are eligible to be referred to our Personal Support Program.

Job Placement Office
Cassowary Coast Employment has been granted a licence by the Department of Education, Employment and Workplace Relations to operate as a job placement office. CCE offers its job placement service to employers, at no charge, as an alternative or additional recruitment service in Innisfail, Tully and Babinda.

Funded by the Commonwealth Department of Education, Employment and Workplace Relations (DEEWR).